Building and Managing Trust

In one of the new ventures I'm working on, I've been brought on to help on multiple fronts. The company is a startup and that implies variety. The biggest job for me, however, is building and managing trust.

I never take this for granted. You shouldn't forget this either.

Building trust comes from a desire to show that you're worth trusting. It can be manifested in your words, but as the saying goes, actions speak louder than words. If you have a relationship with a smart, actively engaged person, then you should expect that your words and actions will be observed for the purposes of building trust. I highly recommend you pay as much attention as possible here because more than likely the person observing you has been burned before.

Everyone been burned before.

Managing trust is the art of gratitude toward the one who has given the trust. When trust is given don't feel like you've arrived and begin to think autopilot is the order of the day. Complacency is sure way to lose everything you've built. I practice on purpose management. For example, what actions am I taking today that enhance or hinder. Ask these questions everyday.

Think of building and managing trust as a form of gardening. Build something beautiful and then keep the weeds out.