Category: Business Commentary

Dehumanizing the Employee

174_1

In my last post, I rang the bell about the gap between human development and the advancements of technology. The disharmony is evident to many. Within the large and mid-market organizations, there is another disturbing trend afoot. We are witnessing the dehumanization of the employee.

Dehumanizing the employee occurs as many employers are looking to advance efficiency and innovation. It’s a false belief that those twins can move human development the way technology does with automation or research.

One area worth looking at is the process many organizations use to hire talent. Keep in mind that the talent is made up of flesh and blood. I realize this can also be a source of real frustration for those in talent recruitment. Technology has convinced many senior leaders that vast problems are solved in the hands of inventive software.

The idea of using screening software has a place. However, it’s proven, the folly of hiring based on keywords. The old saying, “we hired your resume, but what we got was you” is on mark here. More critical thinking in this spot is what we need. Seems like that would remedy the incongruent state of the talent recruitment processes.

So the dehumanizing continues. What do we do now that the horses are out of the gate?

  • Put on your big boy pants or big girl skirt, and be a leader with integrity and vigor
  • Change the culture. This is not for the faint of heart, but if you do the first bullet it will increase the odds in your favor
  • Stop listening to the marketing
  • Trust only those who’ve been hurt deeply. They will be honest and real
  • Close it down, quit, move on, if that’s what it takes. Better to live to fight another, than die while still breathing

Blind Spots

1836785_629902353790015_2023116811630200858_o

Arrogance produces blind spots. Think of the farmer here, he/she plants the seed, and in the not so distant future there is a crop. The only difference is blind spots are nearly invisible to the human being possessing arrogance.

This is one dangerous game.

Often those who are arrogant pride themselves in having much figured out. There’s no room for not being right. To be wrong is to be less than. Each interaction is fueled by this drive, not to mention the deep insecurities that plagues.

I am a former member of the above tribe. I endeavor everyday to see things as they really are, even if I can’t figure it all out. Some days are misses, and somedays I live out the truth. No matter the outcomes, I know I can’t allow the seed of arrogance to take root. If I don’t stay committed, the blind spots will look like this:

  • I will believe that I have a right to justice. Not the justice from a civic point of view, but from a human relationship perspective
  • I will believe that I am untouchable, even though rationally I know this can never be
  • I will believe my possessions, accomplishments and titles are validations of my point of view
  • I will believe people are a means to an end
  • I will awaken one day and find I am truly alone, and no remedy will be near.

What are your blind spots?

 

Some Random Thoughts

Some random thoughts running through my mind this morning.

  • The clock is ticking for you and I, just like it is for the cancer patient. Make the most of your opportunities.
  • Words we think are as powerful as the words we speak.
  • I think it’s important to consider the trade-offs every decision will bring.
  • Who says the fairy tales/epic tales aren’t true? Where’s the proof? The population must believe they are. Look at some of the highest grossing films of all time.
  • Elitism is dying, but won’t go down without a fight. Are you in the fight.
  • God gives gifts, so we can give them away to others.
  • The leadership vacuum is being filled with arrogance, lies, greed and fear. Maybe it’s not too late to turn around.
  • Be careful of the dogmas you embrace. They will go right to your soul.

5 Questions with Carl Reid, Author of 10 Powerful Networking Tips of Influential People

10 Powerful Networking Secrets of Influential People

Had the pleasure recently to interview Carl E. Reid about his book, 10 Powerful Networking Secrets of Influential People. The book gives some insightful tips on networking, and leaves you with ideas you can implement today. I really appreciate Carl’s heart.

 

In the book you re-tell a story about your wife and a $700 phone bill. Why was that story important then, and still is today?

High tech is no substitute for HIGH PERSONAL TOUCH. Using the phone to stay in touch with people in your network, especially 5 star connections, is the next best thing to “in person” meet-ups. In the mid 1990’s telephone companies were charging per minute rates. My wife was livid every time I paid a $700 to $800 monthly telephone bill. After a couple of years she once commented “you’re always calling people, but very few call you. When they call, they usually want something”. The jaw dropping look on her face was priceless when I responded with “honey, if anything ever happens to me you can call anyone in my contact database and they will help you, without hesitation”. I never again heard another word from my wife about the telephone bill. Pinging people via a telephone conversation or even leaving a voice mail is a personal high touch way of closing the distance gap, no matter where a person lives around the world. It makes for warmer, trusted relationships.

The process you advocate is very organized. What benefits would someone gain by being organized?

Hollywood director, Steven Spielberg said it best “Success is when opportunity meets the prepared mind”. To achieve any worthwhile personal or business endeavor, nimble planning is required. Opportunities can be created by a definite plan of action with completion dates and enough flexibility for unexpected situations. Networking requires organization with scheduling events, reaching potential connections, follow up and most importantly you have to nurture relationships regularly.

What are your thoughts on the current state of networking-on-line and off?

Trusted business associate and author of book “Win The Race For 21st Century Jobs“, Rod Colon says “networking is to a business career what oxygen is to life. You won’t last long without either one”. More than any other time in history, networking in the 21st century plays a vital role for accomplishing personal and business goals. Most people misunderstand networking as being performed only when you need something, not as life time continuous process. Whether networking on-line via social networks on the Internet or meeting people in person (off-line), the trip wire is only focusing on what you want to get out of the relationship. Zig Ziglar says it best “People don’t care how much you know, until they know how much you care”. When meeting people on-line or off-line the most powerful networking statement anyone can say is “How can I help you?”.

Chapter 10 of the book discusses the “Rainmaker.” How important is it for an individual to become a rainmaker?

The truth is anyone has the potential be a Rainmaker. More salary income increases, recognition promotions, job security and business opportunities are bestowed on Rainmakers, before other employees or business owners. Everyone is expendable at work. Being a Rainmaker creates the very cool perception of you being INDISPENSABLE in the minds of those key decision makers. When I was consulting at a high profile bank, I was still left standing when the layoff axe swung at 2,000 employees and other consultants around me. When I asked the director what kept me from getting axed, he said “you provide value beyond what we hired you for and as I’ve seen your networking in action, I think you have people in your network I might need if I get laid off.” The hallowed title of “Rainmaker” is not always bestowed upon the swiftest, fastest, smartest or toughest.

Do you have any stories of networking gone wrong?

During a conversation, just beyond a brief introduction at a networking event, this person says to me “I just realized you can’t help me. Would you mind if I moved on to meet other people?” Without blinking, I say “No problem. Great talking with you.” As he turned away from me, I burst out laughing. He looks back in my direction with a puzzled look and asks me “what is so funny?” In “cool hand Luke” style I say “You’re right, I can’t help you. But I just thought of 3 people in my network who might may be able to help you or be interested in your service.” Once he lifted his jaw off the floor, he tries to back pedal to justify his previous statement. It was so obvious he wanted the names of those people I knew. I cut him off and said “I’m sorry, I have to meet some other people who might need my help”. I turned abruptly and left him standing there. The moral of the story is EVERYONE can potentially be gateway to other people. The pizza delivery person, the UPS guy, a per chance meeting in Walmart, your child’s tutor or the office janitor may provide gateway connections to other people just as easily as those people in your immediate circle. Never discount the value of anyone you meet.

 

Carl_E._Reid_Blue_Sports_Coat_Picture[1]

With corporate travels from the mail room to the board room, Carl E. Reid knows what it takes to be successful. An early adopter of Intrapreneur career management, Carl has over 46 years of business experience, including 32 years as a technology expert, 22 years as a business career coach and 25 years as a successful entrepreneur. Carl has been a professional blogger and social media strategist since 2004. In addition to being a sought after speaker and published author, Mr. Reid has coached and inspired hundreds of people to land jobs and start successful businesses. Carl is Executive Director for Empowering Today’s Professionals, career management educational non-profit. Working with over 50 companies in diverse industries during a 46 year business career, some of Carl’s clients include IBM(technology consulting), JP Morgan Chase (global banking), OXYGEN (TV/media), Sotheby’s (auction), New York City Health & Hospitals, Shearman & Sterling (legal), McGraw Hill (publishing), Moët Hennessy – LVMH, Insurance Services Office.
To get a copy of 10 Powerful Networking Secrets of Influential People visit www.10NetworkingSecrets.com – Contact Carl via email IGetSmart@SavvyIntrapreneur.com

Don’t Trust The Beast

Lion

 

A re-post from 2010.

You coexist with your business.  It should not be your friend.  It is a beast and not meant to be trusted.  It demands much, but as it is with a circus lion, a chair and whip are in order.  To think of that animal in any other light only invites ruin.

Sadly, many entrepreneurs, corporate slaves and others have wrapped their identities around the beast.  It is a sad love affair.  Just like the lover who swears this is the last one of many, a broken heart sits in waiting.  By the way, you can know how tightly you’re wrapped by how much you think about the beast.  The more you think, the tighter the wrap.

This post is not meant to talk you out of your business pursuits.  As a matter of fact, it can be a fantastic tool for growth.  The issue is one of ownership, not should I or shouldn’t I pursue a business idea/career.

Here are some solutions to the problem(s):

  1. Buy yourself a chair and whip.  It might be in the form of cutting back on your hours or developing a fitness/exercise program.  If you’re wondering what those two have to do with managing your business, look at the statistics around those who work long hours and don’t pay attention to their health.
  2. Look failure in the face and don’t back down.
  3. Start working smarter and stop trying to do everything.  Rugged individualism may sound great in a speech, but it’s highly overrated.
  4. Re-evaluate your needs.  In America two-thirds of the economy is based on consumption.  Nothing wrong with consumption, but do you really need…
  5. Prepare for battle.  The beast will not like you taking back control.  This one is important.  If you’re not careful you might give up, but don’t.

Don’t Let Career Snuff Out Your Dreams

Dreams are fragile things. They’re given as a spark, designed to turn into a flame. That flame should only go out if used to ignite the new dream.

That’s why I don’t want you to let career snuff out your dreams.

No surprise, but keeping our dreams alive is very hard work. More and more hard work is not esteemed. We’ve been programmed (deceived) to believe there’s an easier pathway. The reality remains, keeping dreams alive requires hard work. It’s worth all you have.

I see our dreams as brushstrokes on the canvas of our lives. We were made to dream.

The most insidious enemy of our dreams is career. Career is the ring, the untamed beast, the riptide. It can be mastered when one orders their lives. It be made to be slave if you have the courage to be who you are. If not, it will seek to be the dominate force in your life. I’ve been fighting for over ten years.

Here’s why:

  1. I want to make God smile
  2. I want my family to have a legacy rooted in the power of dreams
  3. I know the BS our society spews, is just that, BS. Didn’t always see that, but now I do
  4. It makes choosing happiness worthwhile
  5. Dreams are key ingredients in destiny

 

What are you doing with your dreams?

What Do You Expect?

10257014_588777061235878_5701357293436768941_o

There’s something to setting proper expectations. Especially, in a world that has changed, but still looks and often feels the same. In our gut, we know it’s important to set proper expectations. It’s just so hard. The war is found in our mind. Are we willing to be laughed at by the herd for seeing things as they truly are? Many walk away.

So, what do you expect?

I’ve had more than a few seasons of looking for the old version of success and accomplishment. I’ve had more than a few seasons where I’ve thought those closest to me had written me off. I was easily seduced by the old static days. The sweet dance and embrace of holding onto something not really there. At least until I had fallen hard. These all were fantasy expectations around ego and hiding grounds.

The unwind is a very difficult business.

Many are looking hard. Looking for answers and direction. This is all happening in a time of mass disruption. Imagine living in between the old and the new. Transition, as my friend Terry would say. Proper expectations as you make your way through is a vital art.

Consider this:

  • Can your relationships really deliver the movement and growth you need? Do you find yourself asking someone immature to give you encouragement? Maybe you just want them to be what they can’t. Only you know if the relationship is toxic in nature or just one that needs a reset. Watch out for radical movements in this area.
  • Are you looking for someone or something to make you happy. Do you jump from person to person expecting them to solve you? There is only one person who can make you happy, go to the mirror and you will find them.
  • Do you expect your employer to take care of you? Really big dangers here. Many misconstrue the emotional high found at work for authentic care. Just keep in mind, most publicly traded companies have allegiances to about 5 things (shareholders, Wall Street analysts, profits, customers, and expense control) other than you, the employee. Only you can know if being number 6 is okay. Again, what do you expect in this area of life?
  • Do you expect that your life will always be an unending winning streak? More people than you think, are petrified by the thought of loss. They rationalize, they prepare in order to protect themselves from that dreaded day when the score shows one for the loss column. Losing for me is not the thing to be afraid of, not learning is the great risk.
  • Are you waiting for someone else to speak up and exhibit leadership? Dr. Andrew Thorn says leadership is a behavior, not a skill. I agree. Go ahead and say something, go ahead and be willing to be a voice for those lacking.

 

5 Questions with Dr. Andrew Thorn, Author of Leading with Your Legacy In Mind

download (1)

This edition of 5 Questions features Dr. Andrew Thorn. Dr. Thorn wrote a guest post on legacy last year, so I was excited when I had the opportunity to interview him about his new book Leading with Your Legacy In Mind. I know you’ll love our conversation and the book as well.

 

In the preface for the book, you give a personal take on the struggle between career and family. What’s one strategy from the book that could help someone breakthrough?

Choose to be guided by purpose instead of passion. The purpose of your work is not to be passionate, it is to be useful, to be honorable, and to be of value to your community. When we align with our passion we are constantly caught in the struggle of trying to feed our own self-interests. When we align with our purpose we make a difference, we add value, and we connect our actions to our values.

In our society, fame (even on a small scale), money and status drive many of us to leave our legacy in the dust. Is legacy becoming a forgotten art?

We have forgotten what legacy means and so naturally creating a legacy is a forgotten art. Too often we confuse it with impact, but that is what others feel. We carry our legacy with us. It is the ultimate answer to the question “Who am I?” That is why it is so important for each of us to live and lead with our legacy in mind.

You have a chapter in the book addressing the move from change to growth. What’s that all about?

Change is always driven by external pressures. None of us change because we want to, or because we like to. We may tell ourselves that we do it for those reasons, but in our most truthful moments, we recognize that we only change when we have to. When we do for external reasons, we rarely can sustain the change.

Growth on the other hand is internally motivated. It is the answer to our deepest yearnings and aspirations. It comes about as a result of true desire. This is what makes growth easier to sustain. There are still challenges and trials along the way, but we are committed to our own idea, so we keep at it when the going gets tough.

I read recently, that organizations spend billions on leadership development annually. Are we getting a good ROI in developing leaders?

Sadly, most leadership development initiatives fail to live up to their promise. This is because they are generally focused on the wrong things. Leadership is not a competency or a skill. It is a behavior. Most organizations are ill equipped to measure and manage behavior, but they are very effective at measuring and managing performance. Naturally, and without a lot of effort, most leadership development initiatives become nothing more than just another performance management strategy. When a leadership initiative becomes tied to performance the game is over. Instead of reaching deep into authenticity, it remains an effort to cover up weaknesses and threats. To grow, our weaknesses and threats need to be exposed so that we can understand them and even use them to our advantage.

Another reason why so many initiatives fail is because we forget that leadership is an individual journey. This makes it difficult to teach it in a group setting, but organizations are afraid that it will be too expensive to work with each individual. They know they have to do something so they invest in ineffective strategies, just so they can check the box. We can never check the box on our leadership development efforts. It must be ongoing or we will create a stagnant culture. No one wants that.

Do you believe we’d have better balance in life, if we made legacy a top-of-mind matter? What kind of positive outcomes might we see there?

I think balance happens naturally, so the only time we feel unbalanced is when something is wrong. In life and in work, the unbalances we feel are directly related to our own inability to focus on the things that matter most. We are easily distracted by our business and busyness and we run out of time and energy to deal with what really matters. This is an easy problem to fix. All we need to do is adjust our focus. This doesn’t mean that we forget the things that matter least, which would be impossible because they are directly tied to short-term demands. It simply means that we take time each day to put the big picture in perspective and then do our best to allow our short-term actions to be aligned with bringing that picture to life. When we do this, our legacy is strengthened and we are happy. Most people are surprised by how easy it is to focus and recalibrate their life and work experiences.

 

Thorn_Press Materials_Headshot-NEW

A pioneer and leader in the field of work/life balance; Dr. Andrew Thorn is widely recognized for his breakthrough thinking on how to help people discover their sense of purpose and create greater meaning from their personal and professional experiences. He personally guided 2 of the top 50 business thinkers, currently listed on The Thinkers 50. His work extends to over 50 major corporate clients and over 250 Senior Leaders from many of the Fortune 500 Companies.

Graduating with a Masters in Business Administration from Pepperdine University, Dr. Thorn also holds a PhD in Consulting Psychology and a Masters in Personal and Executive Coaching.

He resides near Los Angeles, CA with his wife of 25 years, Stacy, and their seven children.

Old Leaders, Old Ideas

Decided to take a look back and found this post from June of 2005. Ever experienced old leaders and their old ideas? Maybe you’ve approached your life this way. It’s a dangerous place, either way.

 

Isn’t it tragic how old leaders bring old ideas?  Here are some reasons for this dysfunction:

  •     Old leaders look through the lens of the past.  A place that “once was”
  •     Old leaders believe (foolishly) that what worked in the past will work again
  •     Old leaders grow old gradually…over time, and die before they are buried
  •     Old leaders are insecure and need an organization that will grow old with them
  •     Old leaders think change applies to others

I was at a holiday get-together this past weekend.  One individual gave me some interesting insights.  She worked for a company where many of the key leaders had moved onto another competitor.  This was the result of a management shake-up some years ago.  These leaders were now trying to implement a structure like the one they had some ten years ago.  She hauntingly noted; “it didn’t work at our place ten years ago, and it won’t work at their new place.”

One of the common mistakes of management is the dysfunction of justifying the old by glorying in the “moments in the sun.”  They experienced the success, and believed that is was a one-way ticket to everlasting success.  Again, old leaders with old ideas.