Tag: organizational development

The Role of the Corporate Rebel

You may not know this, but I once was a corporate rebel.  A mostly associate that term with Lois Kelly, the person I first heard and connected the idea with.  I'll get to Lois's work in second. 

I was the guy who would get on top of filing cabinets (I'm not kidding) and protest bureaucratic processes and meaningless rules that hurt clients and employees.  Needless to say I had a reputation.  In many ways it's a miracle I lasted as long as I did in that world.  The main point is about heart motivated action to change things for the better.

I didn't work for companies that appreciated rebels.  I'm certain I was tolerated because of my knack or ability to make money for the organization.  Rebels were a threat culturally.  Rebels saw what many preferred to ignore, either for convenience or fear.  This is quite ironic since rebels (at those with integrity) really seek the organizations well-being.

Alas, my story leads into an even better one.  Lois Kelly has done a lot of good work for quite some time.  I think she's brilliant.  You can get to know her and her work better here.  But take a look at the following story and background for her take on the corporate rebel and why they should be embraced, not shunned.  Here's to all the corporate rebels out there.

 

Corporate rebel ebook

View more presentations from Lois Kelly

 

The Role of Power and Greed

Corporate maze

I don't desire the end of Wall Street or capitalism in general.  The protests happening in NYC got me thinking.  I heard an interview last evening with a successful wealth creator, who discussed the the difference between an entrepreneur and an opportunist (gambler in many respects).  If I may paraphrase, he said that entrepreneurs create something and thereby create wealth for many.  The opportunists primarily seek to enrich themselves or a few only.

I don't want to overstate my opinion on the impact of power and greed, but those two cousins have often been left unchecked in our world today.  I'm not talking about passing a law to stop them.  But I would like to see the culture of our businesses and the schools address power and greed for what they are.  More progress would come if we stopped ignoring it. 

Many an organization (profit and non-profit) have entered into something with good intentions, only to find themselves the slave to a hideous master.  Namely, power and greed.  Never forget that power and greed are living, breathing things.  They have a desire to rule you and the culture (work, politics, etc.).  The question is whether you will let it and what will you do to control it.

Has anyone in your organization ever sat down with you and discussed how to handle power and greed, before there was a problem?  I often wonder that about Wall Street and those who lead there.  If you're a part of most organizations the answer is no.  I think its important enough to evaluate and discuss, considering how impactful it is on other human beings.

How Management Could Improve Organizational Well-Being

Da Vinci Whole 
As we at Epic Living do more work in the well-being arena, it's important to set the table around the importance of management's role in making well-being a reality.  I won't spend a ton of time explaining the need for managers to understand when to put the leadership hat on.  You can look at this post I wrote a few years ago to get my thoughts on that.  The reality is most managers have abdicated well-being to HR and the company's benefit offerings.  As well-intentioned as that may be, it leaves much to be desired in practical application.

Management is looked to for direction and pace (how fast or slow should we be moving).  That implies a great deal of influence over a number of people.  As I'm sure you're getting by now, management is more than checking off tasks on a list.  One area of huge importance is the well-being of the employees.  For example, how well do your people handle stress?  And how is that stress impacting the customer?

Let me be clear, it's not the responsibility of a manager to make sure their employees are managing stress well or that employees manage their lives well for that matter.  But they can play a part in influencing a balanced approach to well-being.  You may wonder why the manager should care?  It's pretty simple, those that manage their lives well will always outperform those that don't.  So, the manager should be a champion/cheerleader of well-being in their organization.  A true win-win proposition for the organization and the employees.

The following are some recommendations for management around encouraging an environment of well-being:

  1. Do engage with employees in a way that allows them to manage their well-being in their own way.  Management should not dictate and take a "take it or leave it" approach.
  2. Do consider the "whole" life and not just those that allow management to stay in an imaginary comfort zone.
  3. Do learn how to manage people from a perspective of diversity.
  4. Do focus on making your engagement about the employee and not about what you'll get by offering the resource(s).
  5. Do be committed to well-being as a long-term process and not a one-time event.

Career Fear Factor

3 Headed Dog 

 

"You are caught by what you are running from." – Sam Keen

 

Does losing your job or not finding a job scare you?  For many, the answer would be yes.  Now if it’s just a passing thought don’t pass out.  I'm speaking of preoccupation and consistent fear.  Most people have, at one time or another, considered the reality.  In 2011 the reality of this type of change is real-for better or worse.  But do you manage your career and life around that fear? 

 

I’ve seen leaders make decisions because they were calculating the most foreboding scenarios.  The great fear of job loss controls their every move.  This motivation produces mediocre results, and even worse, an absence of credibility with those that follow.  And since leaders who hold high positions of power are human, they lead by fear and hope for the best.  Sadly, many leaders and managers infect the very people they're supposed to help.  So what was once a singular issue is now organizational.

 

Human beings are skilled at setting up their own kingdoms…complete with impregnable walls and barbed wire fences.  We think we're in control.  The higher an individual climbs in their respective organization, the more tempting it will become to try to control everything.  That’s why organizations are “certifiable” for not catching their people early in the process.  For example, teaching them about holistic leadership and the danger fear-based living presents.

 

If you desire something great (something that leaves you, your family, other people, and your health intact) from a career, then you’re gonna have to risk.  Maybe even risk that very career you're hold onto so tightly.  I'm a much better human being, leader, entrepreneur because of the risks I've taken.  The risks have not always worked out in my favor, but there is no way I would have become what I am without those risks.

 

Better to get ahead of your fears, before they claim you.

The Problem With Talking Points

Talking Points 

Many years ago, some of my colleagues and I would joke about various talking points executed in the oh-so many meetings we attended.  What was ever striking about those talking points was the lack of conviction and sincerity.

So why the problem?

At some level we crossed over the line of danger when it comes to our words-spoken and written.  So much so, that many inside of organizations, families, churches, communities, and governments are jaded.  We've blurred the picture of what is real and what is fiction.  Regrettable leaders now feel comfortable using words in truth and lie.  They see this time as one meant for convenience and opportunity. 

Is there hope here?

The short answer is yes.  But the following needs to be adopted:

  1. Stop ceding your voice to those who think they're smarter than you.  Often-times they're not and should never be given the power to smother you.  It's a basic human thing that is bigger than a position, a title or career security.
  2. Stop allowing fame and fortune to cause you to turn the ether on.  The courageous and integrity driven folks are often never on Oprah.  But if we only see fame and fortune as valid, how will we recognize the "real" and authentic?
  3. Stop living someone else's life.  I wear a size 40 jacket, you wear a size 42, so why should you try wearing my jacket?  Your size is what you were meant to wear.  And by the way you'll be happier.
  4. Stop listening to the negative voices in your head.  Specifically, the type that cause you to run and hide.  Negative voices are inherently evil.
  5. Start demanding honesty from those that lead you, serve you or ask you for your money.  You're worth it!

Sometimes It’s Better To Be A Role Player

I've been thinking a lot recently about role players. When you think about it, these folks are very crucial to any REAL team. You know what I mean, a group of people who know the goals are bigger than the individual desires of each team member. Well, I digress, the role players are crucial. Most significant victories would never happen without them.

There is a certain implication that comes with being a role player, namely you must be willing to be in the background or behind the scenes. Humility is the implied character trait here. This is difficult. Our culture (business, media, church, and maybe even family) doesn't laud humility. So it can lead you to wonder where's the spotlight on your achievements. Maybe you don't need the limelight. Maybe the limelight is overrated.

You need to evaluate hard what the coaching staff looks like in your organization. If it's weak, then time to reconsider. Effective organizations know the importance and live out the importance of strong coaching. They know that the best coaches know how to get the best out of each player. The best coaches take the time to understand each individual and then find the place where they can excel. Again, the application applies to multiple places in life. So whether you're a reserve guard for a team in the Sweet Sixteen or a business analyst in a Fortune 500 firm, you've got to have a coach that knows you and you have to have the humility accept not a lot of lime light if your best suited to be a role player.

We all need to find that place where we're satisfied with our role. Even if it's the role of a role player.

Houston, We Have a Problem-Updated 2011

Corporate boardroom 
The following post was written almost 4 years ago.  Ironically, the problem still persists inside of my friend's organization.  I know you may be wondering how this organization manages to stay in the game.  I won't wast precious space on all of the reasons, but one reason is they're in a hot market.  Sadly, hot markets can be like ether to organizations and they come and go.  Regardless, it was sobering to read and update this post.

I talked to a friend this week about how her company is facing a crisis of identity.  Their crisis is not a marketing one, but an internal sales vs. operations one.  Ever heard of it?

Many companies deal with the following:

  • What area is most important sales or ops.
  • Areas (sales, ops., customer service, etc.) that create their own fiefdoms.
  • Top management that is unable or unwilling to be clear.
  • Conflict avoidance.
  • No programs for people development.

The above is not an exhaustive list, but covers some key areas of stress.  In many cases the organization has allowed the weeds to overtake the garden.  Meaning; there is one vision and all must serve that vision.  Anything less results in a culture full of dysfunction.

I recommend the following:

  • Change the culture or change the culture.

Apple_news

See this article on how Apple values their culture.  As you may have guessed, taking responsibility for your culture is paramount.

The Self-Centered Inluencer

I was at a retreat this past weekend.  It was great.  The teacher/workshop leader was fabulous.  One thing that hit me deeply was when a couple of table-mates told me, rather prophetically, that my vision would lead to further influenicng of the world I run in.  It was good to hear that. 

This post is not about me, except when I misbehave.  And misbehavior is the point.  This post is about the self-centered influencers out there.  You know who I'm talking about.  But if you don't, the following is a short list of descriptions:

  • Evasive in conversation
  • No eye contact
  • Clique prone
  • Two or three faces
  • Deeply insecure

The self-centered influencer has influence beyond position and they tend to be very needy.  These folks really should be in a cube far away from any being who needs connection.

So what happened?  How'd they get to be this way?  I don't have all the answers, but here are my thoughts:

  • The influencer never grew up.  Those who should have held them accountable early on abdicated the responsibility or found no time to make the tough decisions.
  • The pursuit to grow skills outpaced the pursuit to grow character.
  • The organizations (workplace, church, association, home) to which the influencer called home, enabled in the name of fear, money and/or productivity.
  • The influencer ignored the path of legacy.  In other words, if we knew what we were leaving behind we'd be in awe with humility added.
  • The influencer believed the lies told by their own inner-voice.